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Questions tagged [issue-tracking]

The tag has no usage guidance.

7
votes
1answer
264 views

GitHub's “Help wanted” label: What if I want help on all issues?

I have a project with 200 open issues (many more closed), and I want to encourage more people to join and fix issues. Recently GitHub is showing me this: Label issues and pull requests for new ...
14
votes
2answers
623 views

Should I require that new issues be written in English?

English is considered by most to be a lingua franca for the developer community. From time to time issues written in another language are opened on GitHub projects that I manage, which I personally ...
2
votes
1answer
56 views

How can I mitigate or avoid clashes with project maintainers over my bug report(s)?

We keep hearing about the ungrateful job of OSS maintainers and the arrogant users with a huge sense of entitlement demanding slave work for free. While I do sympathise with this sentiment, there are ...
5
votes
3answers
74 views

Policy for feature request in the issue tracker of widely used applications

I've had some experiencing working on open-source software with many active users, our policy for the issue tracker was not to allow end-users to create feature-requests. While this wasn't a popular ...
12
votes
3answers
67 views

How to deal with unaddressed bug reports?

Here's one problem I don't have a strategy yet: I find an important bug in an open source project, contact a mailing list requesting the maintainers to fix it and after a triage, I get no response. ...
4
votes
2answers
88 views

Closing an inactive feature request?

Consider the following GitHub issue representing a suggested feature. Inactive - has not been commented on in four months Not popular - requested by a single person, and no evidence suggests that ...
26
votes
5answers
308 views

How do I stop people from opening questions in the issue tracker?

I'm a collaborator in a pretty popular open source project hosted on GitHub. We have a problem where people constantly show up in the issue tracker and post questions about the library. Dealing with ...