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I lead/contribute to several open source projects. I know that the code is getting used, but I have no data regarding number of users, number of installations, or usage frequency. I'm looking for ideas about how to collect such data.

Here's what I've considered:

  • Github stars or Flattr/Patreon contributions. These require logins for those services, which may not apply in my case. In addition, I don't want financial rewards.

  • Mailing list messages and issue tracking activity. Both of these seem like poor proxies for the desired stats.

  • Phone home UDP pings. Users (and I) typically dislike tracking. Unfortunately, this does seem like the best way to get the data I want. (I would be happy to provide a kill switch for concerned users.) Also, it would be nice to have a reliable receiver with analytics, and I don't want to build that.

  • User satisfaction services. UserVoice, UserResponse, GetSatisfaction, etc are overkill for me.

So, the question: What do other open source projects do? I'm particularly interested in the case of a Python package that's used by other tools, but this would apply libraries in any language.

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    Seems like you've already listed most solutions: Firefox has analytics (which the user can turn off), programming projects use mailing lists, chats, and bug trackers (because developers tend to use these services). What you didn't say was what kind of open source projects you are talking about (the nature of the project changes the nature of the users which in turn changes the best solution). – Zimm i48 Apr 12 '17 at 10:18
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    @Zimmi48 this should be an answer ;) – Philippe Ombredanne Apr 12 '17 at 12:31
  • Eclipse was or is doing some. In particular Mylyn. Python pip pings one a week to check for updates. – Philippe Ombredanne Apr 12 '17 at 12:32
  • @PhilippeOmbredanne Done ;) – Zimm i48 Apr 12 '17 at 12:34
  • If there were an existing UDP receiver with analytics (as a service), I'd probably go with that since it's closest to what I want. Seems like a startup idea. The only catch is that some fool will flood the service just for kicks. :-( – Reece Apr 12 '17 at 20:49
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It seems like you've already listed most solutions:

  • Firefox has analytics (which the user can turn off);

  • programming projects use mailing lists, chats, and bug trackers (because developers tend to use these services);

  • larger companies use user satisfaction services (not limited to FOSS).

What you didn't say was what kind of open source projects you are talking about: the best solution depend on the kind of users you have, and the users depend on the nature of the project.

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