regarding using/developing, reporting issues (bugs/usability issues) or requesting new feature, what are the obstacles in front of users to let their voice be heard?

what mechanisms and communication channel you wish to have?

closed as primarily opinion-based by curiousdannii, Mureinik, ArtOfCode Oct 4 '16 at 13:36

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise. If this question can be reworded to fit the rules in the help center, please edit the question.

  • Can you elaborate what you mean? This is rather an open ended question and what you ask is not crystal clear. – Philippe Ombredanne Oct 2 '16 at 15:28

I think the obstacles are much less than you'd encounter with a closed-source project. For the ones I'm involved with, the main obstacle is that the user needs to subscribe to a mailing list, a forum, or to sourceforge or github to communicate bug reports and feature requests (when we allowed anonymous requests we just got a huge amount of SPAM and the legitimate submissions got lost in the noise). But we watch things like Stack Exchange and even Twitter as well.

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